What are the most common causes of 'An unknown error has occurred' when opening an Illustrator file?

By: USER6438
30 Agustus 2025 Support 5 minutes
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Grade: Education Subject: Support
What are the most common causes of 'An unknown error has occurred' when opening an Illustrator file?
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Several factors can trigger this error. Common culprits include corrupted files, outdated or damaged Illustrator installation, insufficient system resources (RAM, CPU), conflicting plugins, file permissions issues, or problems with the file format itself (especially if it's been edited in another program).
Answered on 30 Agustus 2025

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