How can I troubleshoot a 'paper jam' error on my Brother printer?

Question

Grade: Education Subject: Support
How can I troubleshoot a 'paper jam' error on my Brother printer?
Asked by:
65 Viewed 65 Answers

Answer (65)

Best Answer
(428)
To troubleshoot a paper jam, first turn off and unplug the printer. Carefully open all access doors and remove any visible paper. Check thoroughly in all paper paths, including the output tray and duplexer if applicable. Ensure no small scraps of paper are left behind. Close all doors securely, plug in and turn on the printer. If the error persists, refer to your printer's specific user manual for more detailed instructions.