Does the E9 error code indicate a hardware failure or a software issue?

Question

Grade: Education Subject: Support
Does the E9 error code indicate a hardware failure or a software issue?
Asked by:
71 Viewed 71 Answers

Answer (71)

Best Answer
(392)
The E9 error code is primarily indicative of a software or firmware issue, such as corruption during a boot-up sequence or a critical system error. While less common, persistent E9 errors after extensive troubleshooting could potentially point to an underlying hardware component failure, especially one related to the printer's main logic board or memory, preventing proper firmware loading.