How can I verify or reset my EA account credentials when encountering error code 10005?

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Grade: Education Subject: Support
How can I verify or reset my EA account credentials when encountering error code 10005?
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If you suspect your account credentials might be the issue behind error code 10005, try logging into your EA account on their official website using a web browser. If you can log in there, ensure your username and password are correct. If not, use the 'Forgot Password' option to reset your credentials.