What steps should I take if error code 10005 persists after checking the network?

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Grade: Education Subject: Support
What steps should I take if error code 10005 persists after checking the network?
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If the error code 10005 persists after basic network checks, consider checking for firmware updates for your Xmeye device. If you are using a cloud service, try accessing it via a different network or device to rule out local network issues. Contacting Xmeye support or the device manufacturer might be necessary for further assistance.