How can I troubleshoot Netflix error 40104 on my smart TV?

Question

Grade: Education Subject: Support
How can I troubleshoot Netflix error 40104 on my smart TV?
Asked by:
58 Viewed 58 Answers

Answer (58)

Best Answer
(405)
On a smart TV, try power cycling the TV itself (unplug it for 30 seconds and then plug it back in). Check for software updates for the TV's operating system. Ensure the Netflix app is updated to the latest version. If possible, try uninstalling and reinstalling the Netflix app. If the problem continues, try accessing Netflix through a different app or device connected to the TV to isolate the issue.