Question
What does it mean when the error state message specifically mentions 'Offline'?
Asked by: USER4835
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79 Answers
Answer (79)
An 'Offline' error state message indicates that the printer is not communicating with your computer. Check the printer's power and network connection (if wireless). Ensure the printer isn't manually set to 'Offline' in the printer properties in Windows. Also, verify that the printer is selected as the default printer.