I've removed the paper, but the 'Paper Jam' error persists on my HP Envy 6000. What can I try?

Question

Grade: Education Subject: Support

Asked by: USER5316

94 Viewed 94 Answers

Answer (94)

USER1588

Best Answer

(316)

The printer's sensor might still be detecting a jam. Try resetting the printer as described earlier (turn off, unplug for 30 seconds, plug back in). If the error continues, you may need to manually reset the paper jam sensor. Consult the HP support website for your specific model for instructions, as this can vary.

Answered on 31 Agustus 2025

I've removed the paper, but the 'Paper Jam' error persists on my HP Envy 6000. What can I try?

Question

Answer (94)

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