Check for Security Software

Question

Grade: Education Subject: Support
Check for Security Software
Asked by:
27 Viewed 27 Answers

Answer (27)

Best Answer
(287)
Security software (antivirus, firewall) on your computer might be blocking the printer's network communication. Temporarily disable your security software to see if that resolves the issue. If it does, you'll need to configure your security software to allow the printer to communicate.