What steps should I take if the error 5100 persists after checking the USB connection?

By: USER6778
28 Agustus 2025 Support 5 minutes
4.5
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Question

Grade: Education Subject: Support
What steps should I take if the error 5100 persists after checking the USB connection?
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Best Answer
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Reinstalling the Canon IP2770 driver is crucial. Download the latest driver from the Canon website ([https://www.canon.com/](https://www.canon.com/)) for your operating system. Completely uninstall the old driver before installing the new one. Also, check for Windows updates as outdated operating systems can sometimes cause compatibility issues.
Answered on 28 Agustus 2025

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