Can you describe the steps to troubleshoot a media file loading error in Telegram?

By: USER3621
28 Agustus 2025 Support 5 minutes
4.5
82 views 82 comments 7 shares

Question

Grade: Education Subject: Support
Can you describe the steps to troubleshoot a media file loading error in Telegram?
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Answer (82)

Best Answer
(292)
First, ensure you have a stable internet connection. Then, try refreshing the Telegram app or website. Verify the media file is not corrupted by attempting to open it in a different app. If the problem persists, check your Telegram account settings for any restrictions on media file types.
Answered on 28 Agustus 2025

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