What steps should I take if my Brother printer says 'error state' after I've installed new ink or toner?

Question

Grade: Education Subject: Support
What steps should I take if my Brother printer says 'error state' after I've installed new ink or toner?
Asked by:
104 Viewed 104 Answers

Answer (104)

Best Answer
(328)
If your Brother printer enters an 'Error State' after installing new ink or toner, remove the cartridges and reinsert them, ensuring they click into place securely. Check that you have installed the correct type and model of cartridge for your specific Brother printer. Sometimes, a faulty cartridge can also trigger this error.